·         Moderate all KAIZEN and CAFA social networks

·         Track chat discussions and respond to messages in pre-defined formats

·         Schedule the articles (texts, images, videos) previously defined on the editorial calendar

·         Look for images or create infographics that should accompany articles

·         Produce bi-weekly reports on the tasks performed

·         Administer the websites (publishing articles, events, chat) in collaboration with the Community Manager

·         Publish on the e-learning platform (modules, quizzes)

·         Post the videos on the YouTube channel

·         Perform any other task falling within the framework of the digital communication of the structure

Tasks 01: Administrative tasks

·         Office work: Entering and formatting computer documents (emails, letters, tables, minutes, reports, filing, archiving);

·         Standard management: Receive and inform the interlocutors for telephone calls (external and internal) to the respective departments, take and transcribe messages.

Tasks 02: Animation of social networks, website and e-reputation and technological monitoring

·         Supply the website, social networks (Facebook, LinkedIn, Instagram and Twitter) with editorial content, animate exchanges between Internet users;

·         Participate in the development of the communication strategy on social networks in consultation with the communication department and employees.

·         Put the editorial content online by feeding the respective pages of the social networks;

·         Develop communication on social networks (Facebook, LinkedIn, Instagram, Twitter)

·         Monitor the web (reputation of the company and/or its services)

·         Look for opportunities on which the company could position itself (websites, social media, new tools, nationally, in the sub-region and internationally)

Propose a digital communication plan to attract as many prospects as possible, create a community around Batikeur Group to boost its notoriety.

·         Logo design

       Set up a database of qualified prospects for emailing campaigns but also increase followers on all social pages.

·         Propose actions for Facebook and Instagram pages.

·         Set up an editorial calendar for publications.

·         List the statistics of the different pages in Excel.

·         Competitive intelligence

·         Join the Buffer and Agora Pulse sites.

·  Teleprospecting

·  phoning 

·  Customer incubation (teaching them how to place an order on the site)

·  Competitive intelligence 

·  Response to complaints

·  B2B prospecting 

·  Participation in the evolution of the turnover

·  All other junior business developer tasks