FREQUENTLY ASKED QUESTIONS

Synapse Academy invites you to read through these Q&A lists. This allows you to answer all the questions you might have about the platform.

FREQUENTLY ASKED QUESTIONS

Synapse Academy invites you to read through these Q&A lists. This allows you to answer all the questions you might have about the platform.

Login

You can log in to U Academy by visiting synapseedu.com. Then click on "Login". 

Go to your dashboard and click on 'Account Settings'. Then click on "Change Profile" to change your password.

Our new platform makes it easier for learners to access all their courses in one place. To access your course, visit your dashboard and click on the desired course.

course question

We offer online courses for social change agents. Our courses aim to provide people around the world with practical tools and innovative mindsets to become more active and effective in society. We have three types of learning experiences:
  • DIGITAL
  • SKILL
  • LIFE SKILLS
  • EMPLOYABILITY
  • BUSINESS & ENTREPRENEURSHIP
  • MANAGEMENT
  • TECHNICAL TRAINING

You can search for all U Academy courses on the course catalogue. Select a course to find out more. Then click on "Register" to register for the course.

You can search for all U Academy courses on the course catalogue. Each course page includes a description and other details about the course in question.

U Academy account

To create an account you will have to fill in the registration form according to the chosen field on our PROGRAM page. After studying your profile you will receive an email with your login details.

1- To update click on Profile then Edit. 2- Fill in all the information about yourself according to your profile.
  • Detail
  • Entrepreneurship
  • Professional experience
  • biography
  • To update your profile picture and a cover image. Please do not add a photo larger than 700 kb in image size.

First of all, check your spam folder. If you still need help, send us an e-mail to the following addresses:

[email protected] / [email protected]

We are happy to help you!

Go to your dashboard and click on 'Account Settings'. Then click on "Edit Profile" to update your U Academy email address.

Assessment and Certificate

The modules will be evaluated by quizzes of 10 or more questions on the week's content. At the end of the last module an individual assignment in the form of an open question will be proposed, which will be evaluated by peers.

It will be sent to you as a PDF by email. It will include your name (as you have registered it. You will of course be able to print this certificate.

If you have a connection problem while taking the final exam: just pick up where you left off. There is no time limit between when you start answering and when you submit your assignment.

To validate a training course and obtain a certificate of successful completion, the participant must obtain a minimum of 70% success in all the assessments, ie at least 84 points out of a possible 120. The weekly quizzes, which conclude each module, allow a maximum of 10 points to be obtained per week.

Results (out of 40) of all quizzes (from module 1 to module 4)
Grade (out of 80) of the assignment (due on 25/06 at the latest).

Translated with www.DeepL.com/Translator (free version)

material

The site is optimized for recent browsers such as Chrome, Firefox, Safari and Edge.

You don't need a high-speed internet connection. But the speed will be a little (or a lot) slower!

Yes, PQB online training is available 24 hours a day wherever you can connect to the Internet!

Internet access is required to follow the online courses. The necessary equipment is a computer, a tablet or a smartphone

Payment

Courses are free and open for a limited time. Master Classes are not free and have no expiry date.

Please contact the site administrators.

You may request a full refund within 30 days of purchasing a course. To receive a refund for a purchased course, please email XXX and include your original receipt. Please allow 5-10 working days for your refund to be processed after we have approved your request.

Scaling is possible, please contact us.

Do you have any other questions?


Synapse Academy invites you to ask questions in these question and answer lists. This makes it possible to answer all the questions that you could ask the Internet users to the platform.

Name first names*

We are here to answer your questions and help you get started with the platform.

Contact our team.

Daly Diallo

Administrator

Amen KAKATSI

Administrator

Daly Diallo

Administrator

Amen KAKATSI

Administrator
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