FREQUENTLY ASKED QUESTIONS

Synapse U connect invites you to read in these Q&A lists. This makes it possible to answer all the questions that you may ask Internet users on the platform.

FREQUENTLY ASKED QUESTIONS

Synapse U Connect invites you to read in these Q&A lists. This makes it possible to answer all the questions that you may ask Internet users on the platform.

Let's build together

Synapse U Connect is an online education platform that offers programs, video lessons, and resources for students, individuals, professionals, and anyone looking to pursue a career. With us, training is meshed and tailored to strengthen your ability to make effective decisions and act positively in the responsibilities that will be entrusted to you. 

Browse our FAQ for the necessary information. 

Login

You can log into U Academy by visiting synapseedu.com. Then click on " ".

Go to your dashboard and click on “Account Settings”. Then click on "Edit Profile" to change your password.

Our new platform makes it easier for learners to access all of their courses in one place. To access your course, visit your dashboard and click on the desired course.

course question

We offer online courses for social changemakers. Our courses aim to provide people around the world with practical tools and innovative mindsets to become more active and effective in society. We have three types of learning experiences:

  • DIGITAL COMPETENCE
  • LIFE SKILLS
  • EMPLOYABILITY
  • BUSINESS & ENTREPRENEURSHIP
  • MANAGEMENT
  • TECHNICAL TRAINING

You can search for all U Academy courses on the course catalog. Select a course to learn more. Then click on "Register" to register for the course

You can search for all U Academy courses on the course catalog. Each course page includes a description and other details about the course in question.

U Academy account

To create an account you will need to fill in the registration form according to the domain chosen on our PROGRAM page. After studying the profile, you will receive an email with your identifiers.

1- To update click on Profile then Edit.

2- Fill in all the information about you according to your profile.

  • Detail
  • Entrepreneurship
  • Professional experience
  • Biography

To update your profile picture and cover image. Please do not add a photo over 700kb in image weight.

First, check your spam folder. If you still need help, email us at the following addresses:

[email protected] / [email protected]

We are happy to help you!

Go to your dashboard and click on “Account Settings”. Next, click "Edit Profile" to update your U Academy email address.

Assessment and Certificate

The modules will be evaluated by quizzes of 10 or more questions relating to the contents of the week. At the end of the last module is proposed an individual work in the form of an open question, which will be assessed by peers.

It will be sent to you in PDF by e-mail. It will include your name (as you registered it. You can of course print this certificate.

If you have a connection problem during the course of the final exam: simply pick up where you left off. There is no time limit between when you start answering and when you submit your assignment.

To validate a training course and successfully obtain a certificate of follow-up, the participant must obtain a minimum of 70% for success in all the evaluations, that is to say at least 84 points out of the 120 possible points. The weekly quizzes, concluding each module, allow to obtain at best 10 points per week.

  • Results (out of 40) of all quizzes (from module 1 to module 4)
  • Score (out of 80) of the assignment (to be returned by 25/06 at the latest).

Material

The display of the site is optimized for recent navigation systems such as Chrome, Firefox and Edge.

It is not necessary to have a broadband Internet connection. But the speed will be a little (or a lot) slower!

Yes, PQB online courses are available 24 hours a day wherever you can connect to the Internet!

Internet access is essential to follow the online courses. The necessary equipment is a computer, tablet or smartphone

Payment

Classes are free and open for a limited time. Master Classes are chargeable and have no expiration date.

Please contact the site administrators. 

You can request a full refund within 30 days of purchasing a course. To obtain a refund for a course purchased, please email XXX and include your original receipt. Please allow 5-10 business days for your refund to be processed after we approve your request.

Staggering is possible contact us.  

U-Community

Our course participants have repeatedly told us that they want easier interaction with their peers and a network for maintaining cohorts and exchanges. With synapseu.club we connect new generations of African leaders to develop innovative solutions to face the challenges of our time and our communities!

At the end of each u academy program each participant will be registered on u.club to join the greater community. 

Do you have any other Questions?


Synapse U connect invites you to ask questions in these Q&A lists. This makes it possible to answer all the questions that you may ask Internet users on the platform.


" * » indicates the necessary fields

Name first names*

Synapse Academy invites you to ask questions in these Q&A lists. This makes it possible to answer all the questions that you may ask Internet users on the platform.

Do you have any other Questions?


Synapse Academy invites you to ask questions in these Q&A lists. This makes it possible to answer all the questions that you may ask Internet users on the platform.


" * » indicates the necessary fields

Name first names*

Staff

For questions relating to the platform, you can directly contact our staff members listed below

Daly Diallo

Administrator

[email protected]

Amen KAKATSI

Administrator

[email protected]

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